Solution selling - the SM-5500 is actually the “super sales person” that progressive butchers needed

Reported by Peter Charagionis, Managing Director of Chronografiki S.A.

Martakis Meat Market installed the first four units of SM-5500P PLUS, and continued the installation. The Multimedia display helps boost sales and give messages to customers.

Greece is suffering a very serious and deep economic crisis. As a result, our traditional main customers, the Key S/M Accounts have frozen their expansion or renovation plans.

But crisis can also create new opportunities.

We realized that progressive butchers are always open to new ideas and solutions that could improve the attractiveness of their stores and bring in more customers.

We saw that the SM-5500 range of scales, although more expensive than the usual printer scales, are excellent marketing tools providing new ideas and means of communicating with the customers, therefore, they boost sales. They are actually the “super sales person” that our customers needed.

We participated in a local fair for meat and related equipment called “Meat days 2012” at the end of September, where we presented the full features and potential of the SM-5500 series, including the Multimedia display, recipes, coupons, e.Labels and Queuing system, with spectacular results.

Mr. Repas said, “The DIGI complete solution was exactly what I needed.” ARKADES installed SM-5500P PLUS’s, 150 e.Labels and a wireless TVP-1500 for the Queuing System.

Mr. Ioakimides, the owner of Porky, which is one of the biggest and oldest meat shops in Athens is confident that his happy customers will be even happier with the upgraded service prompted by the installation of the SM-5500P PLUS’s.

Soon after the fair we installed the first four units of SM-5500 PLUS with optional receipt printers at the “Martakis Meat Market”. Mr. Martakis said, “I am impressed! Through the Multimedia display I can relay to our customers information about new products, promotions and special offers and advertise in a vivid way the quality of our meat and service. The modern design also uplifts the ambience and image of our store. And our customers love the recipes we have prepared for them. Soon I will install SM-5500 scales to my other store as well.”

The second installation was at the brand new “ARKADES” butcher store, in mid-October. The owner Mr. Repas, a young and progressive person said, “The DIGI complete solution was exactly what I needed. It gave a boost to the new store from day one! The relatively high initial investment is offset by the obvious advantages of promotional videos, recipes, and discount coupons. The e.Labels save us money needed to update paper labels daily and give us peace of mind as they are updated automatically. And the queuing system is of great help during the busy hours of the day”. At the “ARKADES” we installed five SM-5500PLUS with optional printer, 150 e.Labels and a wireless TVP-1500 for the Queuing system.

At the end of October we installed seven units of SM-5500PLUS at one of the biggest and oldest meat stores in Athens, “Porky”. The owner, Mr. Ioakimides is happy with his investment in the new scales. He said that he appreciated the work of Chronografiki staff in setting up the scales, providing photos, videos, recipes and training his people in order to make the best from their unique features and he is confident that his happy customers will be even happier with the upgraded service.

Through November 1st we have firm orders for three more stores and advanced negotiations for several more!

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