SM-6000
Olive Branch
Retail
Located in Thornhill, Canada, Olive Branch is a local grocery store offering concierge-level service and a wide variety of kosher foods. With a strong focus in community and service, the team set out to create a store experience that reflects these values— ensuring operations are seamless, fast, and creates a sense of community among customers.
As a newly established store, Olive Branch needed more than just a traditional scale. To achieve their goal of a high-end, service-driven shopping experience, they needed a flexible, fully integrated solution that could be used across different departments such as Bakery, Deli, Meat and Fish Counters.
A New Standard for In-Store Efficiency
The team at Olive Branch aimed to find a solution that would streamline operations across the entire store while enhancing the experience for both staff and customers.
They needed a modern, intuitive system that could support clear and effective in-store communication, especially for promotional messaging.
Redefining Retail with SM-6000
The integration of the SM-6000 solutions provided a comprehensive, store-wide solution that significantly elevated both operations and customer engagement at Olive Branch.
Designed with advanced functionality and user-friendly features, the SM-6000 aligned seamlessly with the store’s vision for productivity, allow staff to quickly adapt to the intuitive interface, reducing training time and error while accelerating service speed.
The large, high-resolution displays gave the marketing team unprecedented flexibility, enabling real-time updates to share promotional messages and community news in a visually engaging way— strengthening customer connections. Customers, in turn, benefited from the sleek, modern displays that highlighted timely in-store promotions.
Additionally, Olive Branch has also opted for DIGI’s unique linerless label solution for a more detailed and customised labelling while maximising label roll usage and reinforcing the store’s commitment to eco-friendly practices. With faster checkout and streamlined workflows, the SM-6000 brought lasting improvements to both the front-end service and back-end operations.
Looking Ahead
With the well-received feedback from their customers, Olive Branch plans to further leverage the SM-6000's display capabilities, through developing creative video content to further engage customers and enhance in-store messaging.
