Retail Industria Alimentare Logistica Ristorazione Vendite e Assistenza

EU Data Act Compliance

TERAOKA SEIKO Group and the EU Data Act


TERAOKA SEIKO Group is committed to complying with Regulation (EU) 2023/2854 (the “EU Data Act”) with respect to applicable connected products and related services made available within the European Economic Area (EEA). This commitment applies not only to products and services provided by TERAOKA SEIKO Co., Ltd., but also, where applicable, to products and services supplied by TERAOKA SEIKO Group companies, including:

  • TERAOKA SEIKO Co., Ltd. (Japan)
  • DIGI Singapore Pte. Ltd.
  • DIGI Europe Ltd. and affiliated European DIGI companies
  • Shanghai Teraoka Electronic Co., Ltd.
  • Other applicable TERAOKA SEIKO Group companies

where connected products and related services are placed on the EEA market. The EU Data Act aims to enhance transparency, fairness, and user control regarding data generated by connected products and related services. The regulation provides users with specific rights concerning access to, use of, and sharing of such data.

Our Commitment


The TERAOKA SEIKO Group is implementing measures to support compliance with the EU Data Act, including:

  • Providing users with information regarding data generated by applicable connected products and related services;
  • Enabling access to product data and related service data where required by law;
  • Supporting user requests regarding data access and data sharing in accordance with applicable legal requirements;
  • Providing transparency regarding data categories, access methods, and data handling practices.

Your Rights Under the EU Data Act


Subject to the conditions and limitations set out in the applicable legislation, users of connected products and related services may have the right to:

  • Access data generated through the use of connected products and related services;
  • Obtain such data in a structured and commonly used format;
  • Request that data be shared with a third party designated by the user;
  • Receive information regarding the nature of the data generated and the means by which it may be accessed.

Product-Specific Information Notices


The nature of data generated, storage arrangements, retention periods, and methods of access may vary depending on the specific product or service.
Accordingly, detailed Information Notices (sometimes referred to as Data Sheets or Information Sheets) are prepared separately for applicable connected products and related services.
These Information Notices may include information regarding:

  • Product and service descriptions;
  • Categories of generated data;
  • Data formats;
  • Storage and retention arrangements;
  • Methods for accessing, exporting, retrieving, and deleting data;
  • Support and contact information.

Availability of Information Notices


Product-specific Information Notices are made available through the relevant TERAOKA SEIKO Group company, sales company, authorized distributor, or service organization responsible for your region.

Responsibilities of Resellers, Lessors, and Other Channel Partners


TERAOKA SEIKO Group companies may act as the initial supplier of connected products and related services placed on the market within the European Economic Area (EEA).
Where a connected product is subsequently resold, leased, rented, or otherwise supplied to another user, the relevant reseller, lessor, renter, distributor, dealer, or other intermediary may be responsible for complying with any applicable pre-contractual information obligations under Regulation (EU) 2023/2854 (the “EU Data Act”), including Article 3(2), where required by applicable law.
Accordingly, resellers, distributors, dealers, lessors, renters, and other channel partners should provide the applicable product-specific Information Notice to the prospective purchaser, lessee, renter, or other recipient before concluding the relevant transaction, to the extent required by law.

Inquiries


If you have any questions concerning the EU Data Act, your rights under the EU Data Act, or the availability of product-specific Information Notices, please contact us using the email address below.

eucompliance@jp.digi-group.com