All-in-One Bulk System, SM-6000AI
Conad DAO
Retail
DAO Cooperativa’s story just needs very short introduction – its name became a benchmark in the retail industry thanks to the opening of the first autonomous store in Italy.
With over 240 Conad stores across Trentino-Alto Adige and Veneto, DAO Cooperativa is a solid and established player in the market.
At the heart of DAO Cooperativa’s corporate mission are the values of sustainability and local promotion. The group actively promotes initiatives and activities that focus on territory and environment, as well as fostering a responsible approach to the supply chains, and mindful, responsible food consumption.
For this new opening on Via Maccani, in Trento, the Cooperative’s choice was clear from the start: to create a fully sustainable store.
From low-impact construction materials to air-purifying paints and hi-tech smart weighing solutions, every detail is designed with the future in mind.
A consolidated synergy
Right from the opening of their first autonomous store in Trento, DAO Cooperativa identified DIGI Italia as a reliable partner they could count on.
For this new store, DAO once again turned to DIGI for the supply of technologies that best fit the needs and philosophy of this new store. This includes AI self-service scales, weighing stations for bulk shopping and linerless labelling - a standard championed by the DIGI/TERAOKA group since 2011.
Grow with Green:Bulk Solution
In this store, DAO installed the All-in-One Bulk System—a unique station that lets customers easily use their own containers. This reduces single-use packaging and, most importantly, encourages more sustainable shopping habits.
DIGI’s contribution with this solution is clear: less plastic waste and ease of use thanks to the 15’’ display, which ensures high readability during purchases. Customers can easily track weights and prices in real time while dispensing products.
Smart Weighing & Improved Customer Experience
Sustainability and customer focus extend to the shopping experience. That’s why this store features the SM-6000 AI self-service scale, equipped with a camera and AI to recognize products in under 3 seconds, displaying only the best-matched items to customers to complete the weighing process.
Thanks to this solution, wait times at these stations are greatly reduced, making it easy for elderly customers to use and creating a truly innovative shopping experience.
Linerless: The Universal Labelling Solution
All devices support DIGI’s state-of-the-art Linerless labelling solution, which features an automatic cutter that produces flexible custom-sized labels based on the weighed item’s content.
All DIGI devices are equipped with 300dpi printers, delivering high-resolution labels that clearly present all essential purchase information for maximum customer clarity and transparency.
Furthermore, the same linerless label roll is used across all label formats for both scales and wrapping machines, and it doesn’t require any anti-adhesive backing paper. This results in significant savings in paper consumption, as well as economic benefits due to streamlined inventory and reduced material waste.
Customer Needs:
• Bringing innovative solutions into a high-tech format
• Implementing sustainable solutions that are both eco-friendly and cost-effective
• Speeding up operations and enhancing the customer experience in the self-service area
Benefits:
• Smart and intuitive weighing operations, with no need to remember product codes
• Easy bulk shopping: just bring your own reusable containers from home
• Reliable support and maintenance from a trusted partner
Customer Profile
| Company: | Conad DAO |
|---|---|
| Country: | Italy |
| Website: | https://www.dao.it/news/conad-via-maccani-trento/ |
